Skip to content
Comms ADR
Comms ADR
Experienced in Communication Dispute Resolution
0203 540 8063
Twitter
  • Home
  • About Us
    • About us
    • What to do before you come to us
    • Complaints We Can Deal With
    • CommsADR Members
    • After Our Decision
    • Complaining About CommsADR
    • Scheme Rules
  • Submit New Complaint
    • Make an Online Complaint
    • Download a Paper Complaint Form
    • Representative authority form
  • Dashboard Login
  • Contact Us
  • Home
  • About Us
    • About us
    • What to do before you come to us
    • Complaints We Can Deal With
    • CommsADR Members
    • After Our Decision
    • Complaining About CommsADR
    • Scheme Rules
  • Submit New Complaint
    • Make an Online Complaint
    • Download a Paper Complaint Form
    • Representative authority form
  • Dashboard Login
  • Contact Us

Telegraph pole installations:  ‘BT installed a cable on my doorstep – then said I couldn’t dispute it’

Your rights when firms invade your space

Our lawyer explains what you can – and can’t do – when a company trespasses on your grounds

 

I was contacted by a reader called Jacob, who was furious after BT stuck a 12-metre telegraph pole next to his property.

He says it is almost in touching distance – and he had no warning about it.

Jacob, who lives in Cornwall, got straight on the phone to BT to demand answers.

But they told him they have the right to stick poles anywhere to meet the telephone and broadband needs of the community.

What the law says

Unfortunately, they are right. They do, generally speaking, have the right to place telegraph poles ­wherever they want.

However, they do have to be able to prove that there is a true need for the pole and it is the best and most convenient location.

I received a similar raging letter from Janet in Yorkshire a few months ago.

In her case, an electricity ­provider was seeking to install a pole in her front garden in order to run cables.

This situation here is slightly different because the electricity provider does not have an ­automatic right to place poles ­anywhere. The usual arrangement is they either enter into a ­agreement, commonly known as a wayleave agreement. They pay the owner of the land an annual rent.

Or they can obtain what is known as an easement, which is a legal right to use the land. They pay an annual fee for that right. If you end up stuck with a ­telegraph pole or one from a power provider, you have every reason to be concerned.

Having one so close to your home can affect its value and it might be a sticking point when you are trying to sell up. A buyer could easily be put off seeing one of these poles with cables running right outside the place.

 

There is also the safety aspect to think about. In extreme weather conditions, these poles can come crashing down causing damage to your property or even injury.

If this happens, the owner of the pole will be liable, although I have heard of occasions when they have denied liability. But they would be wrong to do this.

 

News Source: Dean Dunham, The Mirror

Do you have a dispute about the location of telegraph poles? Find out how CommsADR can help with your dispute here

Sharing is caring!

  • Share
  • Tweet
  • Google+
  • LinkedIn
Share this post

Post navigation

PreviousPrevious post:Ofcom fines EE and Virgin Media £13.3m combined.NextNext post:TalkTalk to charge for blocking anonymous calls

Related Posts

PSA takes action against potentially misleading 118 marketing practices
December 4, 2018
Ofcom announces cap on 118 number charges
December 4, 2018
Ofcom fines EE and Virgin Media £13.3m combined.
November 20, 2018
TalkTalk to charge for blocking anonymous calls
October 17, 2018
PSA Tribunal issues £700,000 fine to third-party call connection company
October 9, 2018
Missed call scams
October 8, 2018
Help & Information
  • Eligibility
  • Accessibility
  • Scheme Rules
  • Service Complaints
  • FAQs
  • Help & Support
Policies & Procedures
  • Cookie Settings
  • Privacy Policy
  • Service Standards
  • ADR Officials
  • Governance
  • Annual Activity Report
Latest News & Blog
  • Releasing Airwaves for Mobile Services Next Year
    November 6, 2019
  • Thousands raised for Cancer Research UK in special Salisbury polo match
    October 9, 2019

© 2019 CommsADR is a trading name of Consumer Dispute Resolution Ltd (Company No. 09189773 England and Wales) Unit 12 Walker Avenue, Wolverton Mill, Milton Keynes, Buckinghamshire, England, MK12 5TW