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  • About Us
    • About us
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    • Complaints We Can Deal With
    • CommsADR Members
    • After Our Decision
    • Complaining About CommsADR
    • Scheme Rules
  • Submit New Complaint
    • Make an Online Complaint
    • Download a Paper Complaint Form
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  2. 2018
  3. November

Ofcom fines EE and Virgin Media £13.3m combined.

News & UpdatesBy Zareef HussainNovember 20, 2018

Ofcom fines EE and Virgin Media £13.3m combined for overcharging phone and broadband customers who wanted to leave their contracts early. The fines follow investigations into EE’s and Virgin Media’s early-exit charges. Phone and broadband companies can charge customers who decide not to stay with them for the minimum term of their contracts. But under…

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