PSA takes action against potentially misleading 118 marketing practices
PSA takes action against potentially misleading 118 marketing practices New Special conditions to prevent harm caused by potentially misleading advertising…
Comms ADR News
News & Updates
Filter News
Ofcom announces cap on 118 number charges
Ofcom announces cap on 118 number charges The telecoms regulator says it is protecting consumers, with the elderly much more…
Ofcom fines EE and Virgin Media £13.3m combined.
Ofcom fines EE and Virgin Media £13.3m combined for overcharging phone and broadband customers who wanted to leave their contracts…
Telegraph Pole Installations: ‘BT installed a cable on my doorstep’
Telegraph pole installations: 'BT installed a cable on my doorstep - then said I couldn't dispute it' Your rights when…
TalkTalk to charge for blocking anonymous calls
TalkTalk to charge for blocking anonymous calls TalkTalk is to charge £2 a month for its Anonymous Caller Reject service,…
PSA Tribunal issues £700,000 fine to third-party call connection company
PSA Tribunal issues £700,000 fine to third-party call connection company A company which charged consumers for connection to customer service…
Missed call scams
070 phone number missed call scams 070 numbers are commonly used in 'missed call' scams, as people mistakenly think they've…
Customers charged £6 for ringing water Yorkshire Water offered a refund.
Customers who were charged £6 for ringing Yorkshire Water have been offered a refund. It comes after the water firm…
What to do when you have an unexpected phone bill
What to do when you have an unexpected phone bill If you have an unexpected charge on your phone bill,…
“Confusing” Tariffs- How millions are paying for handsets they already own
"Confusing" Tariffs- How millions are paying for handsets they already own Four million smartphone users are being charged for handsets…
