UK Premium Rate Numbers: Which phone numbers cost more to call?
We all know Premium Rate numbers can cost more to call than standard ones... But how can you tell whether…
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Unexpected Premium Rate (PRS) charges: what are your rights?
Have you ever checked your phone bill and spotted a charge you weren't expecting? We know it’s tempting… but please…
Prize Draw or Scam? How to tell the difference!
BREAKING: 87% of people can’t tell a genuine prize draw apart from a scam. … We have absolutely no idea…
What are Premium Rate Services (PRS)? A Consumer’s Guide
Most of us use our phones every day to make calls, send texts, or access online services… But what about…
What is a Deadlock Letter (and how do I get one from a communications provider)?
If you’ve been considering escalating your non-regulated communications complaint with CommsADR, and taken a look anywhere across our website while researching…
Unexpected Phone-Paid Service Charges: What can you do?
Ever checked your phone bill… and had to do a double-take? Spotting phone bill charges you don't recognise can be…
Regulated VS Non-Regulated Communications Complaints: What’s the Difference?
If you’ve been considering escalating your communications complaint with CommsADR, and taken a look anywhere on our website while researching…
What to do if a Communications Provider ignores your Complaint
If you’ve had to deal with a faulty mobile handset, wiring issues, unexpected charges, or any other communications-related issues, most…
What should you do if your Phone Provider increases Prices Mid-Contract?
Discovering that your monthly phone bill has increased while you're still in the middle of your contract can be frustrating.…
How to give yourself the best Chance of a Successful CommsADR Claim
Your step-by-step guide to gathering the right evidence… And why filing it all up front makes all the difference! A…
