PSA takes action against potentially misleading 118 marketing practices

PSA takes action against potentially misleading 118 marketing practices New Special conditions to prevent harm caused by potentially misleading advertising of premium rate Directory Enquiries services using inactive geographic numbers and to make prices clear to consumers before onward connection The Phone-paid Services Authority (PSA) has today published a statement introducing two new Special conditions…

PSA Tribunal issues £700,000 fine to third-party call connection company

PSA Tribunal issues £700,000 fine to third-party call connection company A company which charged consumers for connection to customer service helplines via premium-rate 087 numbers has been issued with a substantial fine by the regulator, the Phone-paid Services Authority (PSA). Tobaji Limited, which operated the CustomerServiceContactNumber.co.uk website, has been fined £700,000 and barred from operating until it…