What are Premium Rate Services (PRS)? A Consumer’s Guide
Most of us use our phones every day to make calls, send texts, or access online services… But what about…
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What is a Deadlock Letter (and how do I get one from a communications provider)?
If you’ve been considering escalating your non-regulated communications complaint with CommsADR, and taken a look anywhere across our website while researching…
Unexpected Phone-Paid Service Charges: What can you do?
Ever checked your phone bill… and had to do a double-take? Spotting phone bill charges you don't recognise can be…
Regulated VS Non-Regulated Communications Complaints: What’s the Difference?
If you’ve been considering escalating your communications complaint with CommsADR, and taken a look anywhere on our website while researching…
What to do if a Communications Provider ignores your Complaint
If you’ve had to deal with a faulty mobile handset, wiring issues, unexpected charges, or any other communications-related issues, most…
What should you do if your Phone Provider increases Prices Mid-Contract?
Discovering that your monthly phone bill has increased while you're still in the middle of your contract can be frustrating.…
How to give yourself the best Chance of a Successful CommsADR Claim
Your step-by-step guide to gathering the right evidence… And why filing it all up front makes all the difference! A…
How We Can Help With Your Communications Claim If You Have a Disability
Reasonable Adjustments, accessible formats and extra support – so everyone can use CommsADR, whatever their circumstances. At CommsADR, fairness, independence…
Why CommsADR looks different now: The Story behind our new Branding
Here at CommsADR, we’re excited to finally unveil our new logo and brand identity! While our appearance has changed, our…
Releasing Airwaves for Mobile Services Next Year
Releasing Airwaves for Mobile Services Next Year Ofcom has announced updated plans to release crucial airwaves to meet growing demand…
