Customers who were charged £6 for ringing Yorkshire Water have been offered a refund It comes after the water firm contacted the Phone-Paid Service Authority (PSA), after receiving a complaint from a customer. The PSA upheld YW’s complaint after finding a website quoting premium-rate numbers for customers to call the company. The…
“Confusing” Tariffs- How millions are paying for handsets they already own Four million smartphone users are being charged for handsets they already own, a consumer group has revealed. According to a report by Citizens Advice, they are paying £490 million over the odds as networks carry on taking payments for devices despite contracts ending. The…
Why there’s been a sudden rise in security breaches – and what you can do to safeguard your data If you do find yourself in the unfortunate position of having your data stolen, here’s what to do We are forever handing over personal details to companies – but it seems they cannot always be trusted…
Ofcom says it’s capping “rip-off” 070 numbers that 2.6 million people use a year. The regulator said far too many people are being caught out by cheaper ’07’ mobile numbers and premium-rate ‘070’ ones Telecoms regulator Ofcom has pledged a new price cap on 070 calls that catch almost three million people out a year.…
