Number of UK landline calls falls by 50% in six years
The number of UK landline calls has almost halved in the past six years, as Britons rely increasingly on their…
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CMA tackles loyalty penalty charges
CMA tackles loyalty penalty charges The CMA has announced a package of reforms to tackle the substantial loyalty penalty impacting…
PSA takes action against potentially misleading 118 marketing practices
PSA takes action against potentially misleading 118 marketing practices New Special conditions to prevent harm caused by potentially misleading advertising…
Ofcom announces cap on 118 number charges
Ofcom announces cap on 118 number charges The telecoms regulator says it is protecting consumers, with the elderly much more…
Ofcom fines EE and Virgin Media £13.3m combined.
Ofcom fines EE and Virgin Media £13.3m combined for overcharging phone and broadband customers who wanted to leave their contracts…
Telegraph Pole Installations: ‘BT installed a cable on my doorstep’
Telegraph pole installations: 'BT installed a cable on my doorstep - then said I couldn't dispute it' Your rights when…
TalkTalk to charge for blocking anonymous calls
TalkTalk to charge for blocking anonymous calls TalkTalk is to charge £2 a month for its Anonymous Caller Reject service,…
PSA Tribunal issues £700,000 fine to third-party call connection company
PSA Tribunal issues £700,000 fine to third-party call connection company A company which charged consumers for connection to customer service…
Premium rate adult services firm fined £1 million for ‘click jacking’
Premium rate adult services firm fined £1 million for 'click jacking' Company used a practice known as "clickjacking" which meant…
Missed call scams
070 phone number missed call scams 070 numbers are commonly used in 'missed call' scams, as people mistakenly think they've…
