Ofcom fines EE and Virgin Media £13.3m combined.
Ofcom fines EE and Virgin Media £13.3m combined for overcharging phone and broadband customers who wanted to leave their contracts…
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Telegraph Pole Installations: ‘BT installed a cable on my doorstep’
Telegraph pole installations: 'BT installed a cable on my doorstep - then said I couldn't dispute it' Your rights when…
TalkTalk to charge for blocking anonymous calls
TalkTalk to charge for blocking anonymous calls TalkTalk is to charge £2 a month for its Anonymous Caller Reject service,…
PSA Tribunal issues £700,000 fine to third-party call connection company
PSA Tribunal issues £700,000 fine to third-party call connection company A company which charged consumers for connection to customer service…
Premium rate adult services firm fined £1 million for ‘click jacking’
Premium rate adult services firm fined £1 million for 'click jacking' Company used a practice known as "clickjacking" which meant…
Missed call scams
070 phone number missed call scams 070 numbers are commonly used in 'missed call' scams, as people mistakenly think they've…
Customers charged £6 for ringing water Yorkshire Water offered a refund.
Customers who were charged £6 for ringing Yorkshire Water have been offered a refund. It comes after the water firm…
Yorkshire Water- Customers charged £6 for ringing water company.
Customers who were charged £6 for ringing Yorkshire Water have been offered a refund It comes after the water…
What to do when you have an unexpected phone bill
What to do when you have an unexpected phone bill If you have an unexpected charge on your phone bill,…
“Confusing” Tariffs- How millions are paying for handsets they already own
"Confusing" Tariffs- How millions are paying for handsets they already own Four million smartphone users are being charged for handsets…
